Driven by its deep commitment to its customers, Corporatek has developed a unique model for its Project Integration Group. Every project is assigned at least one technical project manager, who is a specialist of our solutions’ technical architecture and features, and one business implementation specialist who is a former business practitioner, whether from the corporate world or from the legal world, who speaks the same language of our clients and who understands their unique requirements.
When selecting the EnGlobe or GlobalAct ecosystem, our clients are often not merely looking to license an application for a limited set of tasks, or a small set of users. The breadth of features of these systems often means that users from different departments, divisions, and geographies are affected – whether immediately or at later planned expansion stages. Automated workflows often mean that manual processes may have to be abandoned and new ways of approaching a problem sought. Collaboration tools replace emails. Compliance tools replace manual verification methods. User dashboards provide new means of visibility for company events, tasks, and current news.
Our project and integration group works in unison with the project leaders on the client’s side to ensure a successful smooth deployment. This approach lasts not only during the initial phases of the project, but throughout its lifecycle. From proposal, to IT requirements, to implementation services, to configuration and parameterization, to training, to go live and beyond, our team accompanies our clients step-by-step. And since integration is paramount for a full governance or business legal compliance ecosystem to ensure adoption by all users, and more importantly sustainability in the long-term, we use the Kurt Lewin’s Change Management Model to unfreeze, change, and refreeze processes. Since resistance to change is a key factor affecting the success of key initiatives, this method enhances adoption and buy-in by end users – a parameter that is often overlooked.
A commitment to excellence goes beyond developing great systems. When we selected our moto “Perform”, we meant it across facets of our business. For us. For our clients.